A LITTLE HELP, RIGHT HERE
Let’s make it simple.
Practical answers for sellers starting their first ShopNest store.
Frequently asked questions
How do I start my store?
Create an account, verify your email, and open My Store. Add your store name, permanent slug, description, and business category. Then add your first product.
How do customers find my store?
Copy your link from My Store or Overview and share it. Customers can browse and place an order request without creating an account.
Does placing an order reserve stock?
Not yet. Availability is checked against the published product quantities, but stock is not automatically reserved or deducted. Check availability before confirming requests and keep your product stock updated.
Who can see customer details?
Only the seller with the store’s private encryption key can read guest order details. Verified order records are saved in that seller’s account-private storage. Uploaded product photos are public.
Can I change my store link?
Your slug is permanent in this version to keep shared links and encrypted order delivery working. You can edit your store name, description, and category.
How do I see new orders?
Open Orders or use Check new orders. Refresh imports and verifies new encrypted requests into your private seller account.